Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.
Please arrive 10 minutes early so that you have ample time to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
A member of our team will review your pet's history and discuss your concerns about your pet's health. You can ask any questions you want, and we'll dedicate time to provide answers.
Once your pet has been assessed by your vet, we will provide you with a diagnosis and recommendations for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
We proudly serve pet owners in Franklin and across Sussex County. Our team of veterinary professionals is passionate about providing state-of-the-art veterinary service to you and your pet with care and compassion.
We are dedicated to improving the health of our patients through a combination of preventative care, client education, and (when necessary) surgery and emergency care.
If you have never been to our veterinary clinic before you are bound to have questions.
Find out more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
Demand for veterinary care is high and we typically have a full schedule, it would be a shame to waste a space
If for any reason you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
Our Franklin vets are happy to discuss the health of your animal and safe breeding practices. If you are interested in breeding your dog or cat, contact us to find out more.
Our team at Advanced Veterinary Care cares for indoor and outdoor companion cats, dogs as well as exotic pets such as ferrets, rabbits, lizards, or birds.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit. Enjoy 30 days free when you sign up for Trupanion.
Here are some helpful links for your pet's health.
Advanced Veterinary Care is accepting new patients! Our friendly and experienced vets are passionate about improving the health of Franklin companion animals. Get in touch today to book your pet's first appointment.